RESTAURANTS OF THE US

RESTAURANTS OF THE US
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Showing posts with label service. Show all posts
Showing posts with label service. Show all posts

Wednesday, February 8, 2017

Portland, OR: Cold Food, Apathetic Attitude ... Cha! Cha! Cha!

Cha! Cha! Cha!
5225 N. Lombard Street
Portland, OR 97203
North Portland, Portsmouth
Phone number: (503) 802-2262
Website: chachachapdx.com
Prices: $$$$

Now I understand why this place rates just three stars. The food was good, but lukewarm and the staff obviously were more concerned about closing and cleaning up than customers.
I ordered the guacamole and chips ($4.95), a decent (not huge) size of mediocre guac and chips that seemed to be made in house. It is obvious when guacamole is cut with something (Imo, sour cream, tomatoes, etc.) to increase profit and this was, although not bad. Their house salsa was the highlight of the meal, containing all of the ingredients of pico de gallo (tomato, white onion, jalapeño or serrano chile, cilantro, and lime juice) roasted, then blended into a thick, creamy dipping sauce that was absolutely wonderful.

Then came dinner, quickly. When the entrees arrive so quickly, you know they are closing and want to pump out orders as fast as they can so they can clean (which I observed) or the stuff is all prepped and thrown together once ordered. My pet peeve, the server brought my entree before I was less than halfway through my appetizer ... HELLO, CHIPS, SALSA, AND GUACAMOLE ... please let me enjoy them before you bring my food.
In this case, it did not matter because the food was lukewarm, at best, when it arrived. I ordered two tacos ala carte ($3.50 each - one carne asada and one with "mama's braised beef") and a cheese and onion enchilada ($3.75 - with rojo - red - sauce). The enchilada was not cold, but almost, and the cheese inside had barely been melted. The flavor was actually quite good, but would have been much better properly warmed.

It was obvious that clean-up and closing were more important than customers because the cleaning started well before closing time and they turned away a couple that arrived a few minutes after 9pm (closing).

CombatCritic Gives Cha! Cha! Cha! 4 Bombs Out Of 10 ... More Bombs Are Better!

Four Bombs Equates To:
Read Reviews By CombatCritic:

Yelp - Elite '14/'15/'16/'17

Tabelog - Official Judge (Silver)

Zomato - #1 Ranked "Verified" Foodie

View my food journey on Zomato!



... And Don't Forget To Subscribe To TravelValue TV on YouTube


Read Chris S.'s review of Cha! Cha! Cha! on Yelp

Cha! Cha! Cha! Menu, Reviews, Photos, Location and Info - Zomato

Tabelog Reviewer CombatCritic
View my food journey on Zomato!


Title: Portland, OR: Cold Food, Apathetic Attitude ... Cha! Cha! Cha!

Key Words: Cha! Cha! Cha!, cha, Mexican, Portland, Oregon, taco, enchilada, CombatCritic, TravelValue, travel, value, restaurant, menu, product, service, review, Yelp, Zomato, Tabelog

Translation for Civilians: BOHICA = "Bend Over, Here It Comes Again"

Tuesday, September 20, 2016

Lawrence, KS: Tres Mexicanos Is Muy Bueno Amigos

Tres Mexicanos

1800 East 23rd Street
Lawrence, KS 66046
Phone number: (785) 830-8415
Prices: $$$$
We tried Tres Mexicanos shortly after moving to Lawrence and were not overly impressed. Because they are so close to our house, in a stirp mall on East 23rd Street, we decided to give them another try recently and I am glad we did.
Even though the service was spotty, the food was pretty darn good and the prices fair. They have Amercanized tacos with pre-fab shells, fried tacos (more traditional), and traditional, authentic soft tacos on corn tortillas with just meat, cilantro and onion as they should have. The tacos, except the pre-fab variety, are very good and their cheese and onion enchiladas tasty. Their guacamole is one of the best in town and one of the best values as well.


The atmosphere leaves a lot to be desired, but the food is good, the margaritas well done and strong, the service OK, and the prices very fair, so we will be returning again soon.

CombatCritic Gives Tres Mexicanos 6 Bombs Out Of 10 ... More Bombs Are Better!

Six Bombs Equates To:

"Good To Go"

Read Reviews By CombatCritic:

Yelp - Elite '14/'15/'16

Tabelog - Official Judge (Bronze)

Zomato - #1 Ranked Foodie

View my food journey on Zomato!



... And Don't Forget To Subscribe To TravelValue TV on YouTube


Tabelog Reviewer CombatCritic
View my food journey on Zomato!



Title: Lawrence, KS: Tres Mexicanos Is Muy Bueno Amigos

Key Words: Tres Mexicanos, tres, Mexicanos, Mexico, Mexican, taco, enchilada, Lawrence, Kansas, 23rd, CombatCritic, TravelValue, travel, value, restaurant, service, review, Yelp, Zomato, Tabelog

Translation for Civilians: G2G = "Good To Go"

Read Chris S.'s review of Tres Mexicanos on Yelp

Saturday, November 30, 2013

Rub Your Lamp and Wish for MORE FOOD at Aladdin Cafe (Mass Street - Downtown Lawrence)

Rub Your Lamp and Wish for MORE FOOD at Aladdin Cafe (Mass Street - Downtown Lawrence)

Aladdin Café
1021 Massachusetts Street
Lawrence, Kansas 66044
Phone: 785-832-1100

My wife had heard good things about Aladdin Café in downtown Lawrence (Mass Street), so we figured we would give it a try while a friend was visiting from Colorado.  She had never had middle-Eastern food before and was enticed by the unfamiliar smells emanating from the kitchen.  As we entered there were two parties seated out of probably 20 tables throughout the restaurant which is sparsely decorated with a small store containing a few middle-Eastern products in the rear next to the kitchen.  We stood there for close to five minutes while the only server in the place yukked it up with a table of three men whom apparently could not make up their minds and could obviously care less that we were standing there like bumps on a log.  She finally ended her conversation and came over tho seat us.

With no bar or alcohol on the menu, you are able to bring your own wine or beer (no corkage fee), so I had done my research on Yelp and brought a nice bottle of wine, a $10 Syrah that would easily cost $30 in most restaurants.  This is a nice option and it was the first time I had the opportunity to partake of such a custom, definitely keeping the bill from getting out of hand.  The server brought two glasses along with our water and a corkscrew.  It would have been nice if she had offered to open and pour the wine for us, and she would have been tipped accordingly, but that was not the case.  I opened the wine, poured, and waited for our server to take our order.


Being our first visit, we decided to try the Agrabah Appetizer Combo, a combination of hummus (blend of chickpeas, tahini, lemon, and garlic garnished with sumac, parsley, and hot sauce), baba ghanouj (roasted eggplant blended with
Appetizer Combo - $8.99
tahini sauce, lemon juice, and garlic), genie dip (roasted red pepper mixed with chickpeas, garlic, and tahini), falafel (deep fried patties of fava bean, chickpea, cilantro,
garlic, and onion blend), dolmati (VERY small rolled grape-leaves stuffed with rice, tomatoes, and herbs, simmered in tomato and lemon juice), feta cheese, and Kalamata olives ($7.99) served with a small plate of pita bread.  After 20 minutes and no appetizer, I thought our server, who disappeared much of the time we were there, had forgotten, so we tracked her down to ensure our combo platter arrived well before our meals.  The hummus, genie dip, and baba ghanouj were plopped on the oval plate alongside two small falafels and two small dolmati.  Considering the price and that were were three, I would expect a bit more, considering the fact that the dolmati and falafels were so small you could pop one in your mouth and still have room for an entire White Castle burger.  

Falafel Sandwich with French Fries - $8.99
My wife had the Falafel and Baba Ghanouj Sandwich (Vegan - roasted eggplant spread and falafel served with tahini sauce on pita bread - $7.99) which came with rice.  My wife wanted French fries instead of rice, so the server told us it would be a $1.00 up-charge, not unreasonable, but when the plate arrived there were hardly any fries, maybe six or seven medium size pieces and not nearly enough to satisfy her hunger or justify an extra dollar.  The sandwich had much more lettuce than fillings, a couple small falafels in a medium size pita and at $8.99 including fries, no bargain.  My wife is not a big eater and was still hungry after finishing her food, not a good sign.

Beef and Lamb Gyro w/ Fries - $8.99
I decided to try Aladdin’s Gyro, a combination of grilled lamb and beef ($7.99 - chicken also available) with lettuce and tomato and topped with tzatziki, a creamy Greek cucumber sauce.  I also ordered the fries and after tasting our friend’s rice and was happy to pay an extra dollar for a few measly French fries.  Her rice was bland and white with a dollup of canned mystery tomato sauce on top, a tasteless side and nothing like the wonderful saffron rice I had eaten in the middle-East in the early 2000’s.  The few small slices of gyro meat inside were overwhelmed by the massive amounts of cheap lettuce and a few pieces of tomato.  I have had gyros with three times the meat in Greece and the U.S. that were less than half the price, so do not expect good value when visiting Aladdin Café.

I am not a huge fan of middle-Eastern cuisine, but the offerings at Aladdin were enough to allow some variety.  The service was inadequate, the food mediocre and NOT plentiful, and the ambience non existent.  It is unfortunate because we live just a few blocks away from Aladdin and it would be nice to have a few exotic options in the neighborhood.  Unfortunately, the only thing exotic about Aladdin Café on Mass Street are the prices and that is not a good thing.


CombatCritic gives Aladdin Café 4 Out of 10 Bombs … BOMBS ARE GOOD!





Aladdin Cafe on Urbanspoon


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Key Words: Aladdin, Cafe, middle, eastern, falafel, gyro, food, eat, Lawrence, Kansas, Massachusetts, downtown, service, hummus, baba, ghanouj, pita, bread, tzatziki, CombatCritic

Saturday, April 27, 2013

Kansas City (MO): Consistent American-Style Italian Food, Large Portions at MODERATE Prices (April 2013 Update)

Cascone's (North Oak)
3733 North Oak Trafficway
Kansas City, MO 64116
(816) 454-7977
www.Cascones.com


$$$ (PREVIOUSLY $$)

Ponte Vecchio - Florence, Italy
I am an Italian-American, was raised by first generation immigrants from the hills between Napoli (Naples) and Bari on the Adriatic Sea, lived in Italy for three years on assignment with the U.S. Air Force, and married an Italian (Sicilian to be precise), so we travel there often to see family and enjoy the wonderful cuisine.

Traditional Italian food (in the old country) only resembles what we call "Italian" here and you have not lived until you have eaten a traditional Italian meal...in Italy. Dinner in Italy normally does not start until 9PM and rarely ends before midnight. Starting with the antipasto, you may have assorted fresh meats and cheeses, prosciutto e melone (cured Italian ham from Parma and melone which is Italian cantaloupe - a traditional antipasto during the warm summer months), or, my favorite, insalata caprese (fresh buffalo mozzarella with bright red tomato slices drizzled with extra virgin olive oil and topped with fresh basil leaves). Fresh homemade bread always accompanies your meal, but you may be charged a "coperto" (cover) of one or two euros for the bread and place setting. Primo (or the first dish) is next and usually consists of soup or pasta, an infinite variety of freshly made pastas mixed with an equally infinite number of sauce combinations. All the while, you sip bottled water (with or without gas...bubbles) and some of the most delicious wines in the world, usually locally made, if not on the premises. Next comes the secondo (or main dish), usually meat or fish, simply prepared and accompanied by contorni (vegetables, potatoes, and salad...yes, salad comes with the main dish, not before your meal). Italians would never think of eating pasta and meat (or fish) on the same plate, so the traditions you see in the U.S. (e.g. Olive Garden...excuse me while a vomit a little in my mouth) DEFINITELY did not originate in Italy. Finally, a digestivo, a liquor such as grappa, amaretto, or, my favorite, limoncello, is served before cafe (what you call espresso (cappuccino is never drunk after morning and is considered a woman's drink) and dolce (dessert), usually something simple like fruit and cheese or biscotti (cookies).

My wife and I have been going to Cascone's for three years and have never had a bad meal. Some were not as good as others were, but never bad. My Sicilian spouse has grown accustomed to the American version and, even though nontraditional (in her eyes anyway), Cascone's is one of her favorites. Strong praise indeed from an Italian citizen.

We inevitably arrive on Sunday evening and the soup selection (all entrees come with soup or salad and a loaf of fresh baked bread) is very limited, rather predictable, and mostly boring..chicken of one sort or another with noodles or rice.


The salad with the house dressing (an olive oil and vinaigrette) is always good, but inconsistent. Sometimes you get olives, artichoke heart, and croutons, sometimes not. I order the blue cheese crumbles on the side and get a twist of fresh cracked pepper. Very good salad and the great bread makes up for the lack of consistency in ingredients (croutons for example). ... UPDATE ... THE NEW MENU ) AS OF APRIL 2013) IS NOW ALA CARTE (AGAIN ... WE HAVE BEN THROUGH THIS BEFORE) AND SOUP OR SALAD ARE NOW EXTRA WITH A HOUSE SALAD GOING FOR AN ADDITIONAL $3.50 WITH AN ENTREE.  INSTEAD OF GETTING THE WARM LOAF OF SESAME SEED TOPPED OF WARM, CRUSTY BREAD IS NOW A COUPLE OF PIECES IN A BASKET ... BOOOOOO!

The antipasto selection is limited and non-traditional, including the "Italian Nachos" a huge concoction that looks filling, but not appetizing. With the size of the entrees and the soup/salad, you will not need an antipasto anyway. If you do, get the steamed artichoke (when it is in-season) and share it with your guest.

I love veal and their veal parmigiana is superb. Pounded thin, lightly breaded, and pan fried, you get two large escallops on a bed of spaghetti (I order the mastacioli instead, a type of large penne). I do not like that the meat covers the pasta and inevitably have to dig the pasta out to scrape enough sauce together to cover the mastacioli, sometimes having to ask for extra marinara to cover the white bits. The servers are skimpy on the hand grated parmigianno-reggiano cheese, so I usually have them fill up my bread plate and scatter the cheese as I see fit.  


... UPDATE  UPDATE  UPDATE ... 

EVEN THOUGH THE MENU HAS CHANGED TO ALA CARTE AGAIN, AND PRICES HAVE GONE UP, PORTIONS ARE SMALLER.  MY MASTACIOLI LAST NIGHT WAS NOT DRAINED WELL AND THE SAUCE WAS WATERY.  CASCONE'S MARINARA SAUCE IS VERY GOOD, BUT WATER, UNFORTUNATELY, DOES NOT ADD TO THE FLAVOR ... ANOTHER BOOOOOOO!

I have had the veal marsala and it is not like any marsala dish I have ever tried. They use green (bell) peppers and onions in addition to the more traditional mushrooms, a combination that does not quite work with a delicate marsala sauce. I would not bother with this dish if I were you.


The chicken spedieni is very good and bountiful, but everything comes with pasta and marinara sauce, so if you want alfredo or olive oil and garlic, which would be more appropriate, be prepared to pay extra.

The pasta dishes are good and my wife usually orders the tortelonni Savina Maria, large shells stuffed with veal and cheese in a white sauce with mushrooms, peas, and pieces of prosciutto (cannot tell if it is cotto or crudo). It is very good and enough for one very hungry person of two light eaters (be prepared to be charged if you share, they charge for everything not priced on the menu). She also likes the Pasta Asiago, bowtie pasta in a crème sauce with broccoli and mushrooms (and chicken if you want to pay extra). The Pasta Asiago comes with tomatoes, but my wife is intolerant to tomatoes (can you believe it, an Italian woman that does not eat tomatoes, drink wine, or cook!).  There are a couple pizza choices (two to three depending  on the menu) and are decent, being the single serving (one person) size and much smaller than their Naepolitano (from Naples, Italy) cousins...VERY DISTANT COUSINS!

I have never had room for dessert, but the choices are traditional and look good so go for it if you have room.

The wine list (and menu) change as often my brother's underwear, so do not become too attached to any particular maker or vintage. The house wines are pretty good and come in various varieties and at $6 per glass, are a relative bargain ... 


... UPDATE UPDATE UPDATE ... 

We returned for dinner on April 26th, 2013 and the menu had changed once again! THE WINE LIST IS VERY DIFFERENT ... WINE BY THE GLASS ARE NOW $8 TO $11 AND UP!  BOTTLES MAY HAVE RISEN, BUT ARE NOW A MUCH BETTER VALUE.  MANY "UPSCALE" RESTAURANTS CAN GET AWAY WITH $8 TO $11 GLASSES OF WINE, BUT CASCONE'S IS NOT THAT KIND OF RESTAURANT AND THESE PRICES ARE GOING TO HURT WINE SALES BECAUSE CASCONE'S HAS A LARGE SENIOR CITIZEN CUSTOMER BASE AND IN TODAY'S ECONOMY, FOLKS ARE NOT GOING TO PAY THE EQUIVALENT OF $60 FOR A $25 TO $30 BOTTLE OF WINE. 

As I said, we have been going to Cascone's practically every Sunday for five years, so you would think the wait staff would know us by name by now. They do not. The receptionist is quite friendly and knows us by face, but do not expect to be called by name by any of the staff, no matter how long you have been going there. Service is friendly enough and things get done on time (mostly), but they do not chit chat and seem to care less who you are. After all, I am there for food and companionship with my table mates, not to make friends with the wait staff. 

... UPDATE  UPDATE  UPDATE ...

OUR SERVER LAST NIGHT WAS WONDERFUL AND VERY FRIENDLY AND ACCOMMODATING, EVEN THOUGH SHE NEVER TOLD US HER NAME ... THANK YOU FOR YOUR PATIENCE AND EXCELLENT SERVICE ... WHATEVER YOUR NAME IS!

CombatCritic NOW gives Cascone's (North Oak) ONLY 6 out of 1o BOMBS ... BOMBS in this case are good!


CombatCritic's BOMB ratings are based on "VALUE" ... quality of the food, service, ambience compared to the prices, so the drastic price changes in the case of Cascone's dropped their score one BOMB

Cascone's Italian on Urbanspoon

On the Front Lines in the Battle Against Overpriced Food